With the objective of maintaining the trust and offer an adequate protection to our clients, ALTAN has its own Customer Support department
With the objective of maintaining the trust and offer an adequate protection to our clients, ALTAN has its own Customer Support department:
Dña. María Pilar Sanz Iribarren Paseo de la Castellana, nº 91 28046 Madrid Tel. 91 290 07 00 Fax. 91 310 72 31
or through the following email: firstname.lastname@example.org with the word Customer Support in the subject.
This service is due to solve client complaints within two months.
If the Customer Support department does not solve clients’ issues and claims, they should communicate with the:
Comisionado para la Defensa del Inversor. Pº de la Castellana, 15 28046 Madrid www.cnmv.es
The Customer Support department procedures are shown in the Reglamento de Defensa del Cliente
If you have any questions or you need information about your investments in funds managed by Altan Capital, S.G.I.I.C., S.A. or you need information about the investor’s private area access, please contact the following email address: email@example.com